As part of the Alliance, ClickPOS are responsible for maintaining plans, devices, plans & expected revenue from Telstra.
All plans are concurrent with the latest "scheduled" updates from Telstra.
ClickPOS are in no way affiliated with Siebel, MNC Legacy or any other Telstra provisioning system.

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Missing Plans, Phones or Incorrect Remuneration

Please check and verify that that the combination is scheduled before proceeding to the below link.
Telstra retail live is the only source for this information. 

In some case you may be required to provide documentation to support your enquiry.

A member from the ClickPOS team will contact you within 24hrs (Monday - Friday) 

Click here to log the missing combination

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Non Approved Devices


You may request the addition of non approved devices. 

ClickPOS will only attach the device to an outright sale & early life failure.
Under no circumstance will ClickPOS attach non approved devices to structured plan combinations provided by Telstra.


You will have to identify your stock quantity level and provide a rough estimation of the time it will take to sell the remaining stock
.

Click here to request entry of non-approved devices



Telstra CLOC, Brighstar integration

 
  Fill and send to Brightstar Application form & Terms Conditions V1 4.doc   
  How to order using Order Express and VSO option ClickPOS VSO UserGuide V3.pdf
 
  How to Accept order details into ClickPOS stock  Help-Stock-IncomingStockfromTelstraClocVSO.pdf
  Help on handling items not in your catalogue VSO Pre Order Maintenance.pdf